SHIPPING POLICY
- Orders are processed within 2-4 business days (excluding weekends and holidays).
- Standard shipping typically takes 5-10 business days, depending on your location.
- Expedited shipping options are available at checkout for an additional fee.
- We currently ship within the U.S only (international shipping coming soon!)
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SHIPPING COST
- Standard shipping rates are calculated at checkout based on your location and order size.
- Free shipping on promotional items that state free shipping in the description. Not all items have free shipping.
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ORDER TRACKING
- Once your order ships, you will receive a confirmation email with tracking details. Please allow 24-48 hours for tracking updates to reflect.
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LOST, STOLEN, or DAMAGED PACKAGES
- If your package is lost or stolen, please contact us at info@everyaestheticthing.com within 7 days of the expected delivery date.
- If an item arrives damaged, send us an email with photos, and we'll work with you to find a resolution.
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RETURN AND EXCHANGE POLICY
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We want you to love your purchase! If you're not complete satisfied, we offer hassle-free returns and exchanges
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RETURNS
- Returns are accepted within 14 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
- Once your return is received and inspected, a refund (minus original shipping costs) will be issued to your original payment method within 5-7 business days.
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EXCHANGES
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- Exchanges are accepted within 14 days of delivery for the same item or in a different variant (if not available)
- Customers are responsible for exchange shipping costs.
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NON-RETURNABLE ITMES
- Custom or Personalized Items
- Used candles or any item showing signs of use
- Clearance or final sale items
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For any return and exchange inquires, please email info@everyaestheticthing.com with your order number and reason for return.
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We appreciate your support and look forward to making Every Aesthetic Thing a part of your life!
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RETURN & EXCHANGE POLICY
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